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Refund & Returns

Last Updated: June 2026

We want you to be satisfied with your purchase.

 

Return Eligibility

Returns may be requested within 30 days of delivery.

To qualify for a return:

  • Product must be unused
  • Product must be in original packaging
  • Product must be in resellable condition

 

Non-Returnable Items

The following items cannot be returned:

  • Used products
  • Damaged items caused by misuse
  • Clearance or final sale items

 

Return Process

To initiate a return, please contact:

info.capsauce@gmail.com

Include:

  • Order Number
  • Product Name
  • Reason for Return

 

Refunds

Approved refunds will be processed back to the original payment method within 5-10 business days after inspection.

 

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact us within 7 days of delivery.