Refund & Returns
Last Updated: June 2026
We want you to be satisfied with your purchase.
Return Eligibility
Returns may be requested within 30 days of delivery.
To qualify for a return:
- Product must be unused
- Product must be in original packaging
- Product must be in resellable condition
Non-Returnable Items
The following items cannot be returned:
- Used products
- Damaged items caused by misuse
- Clearance or final sale items
Return Process
To initiate a return, please contact:
info.capsauce@gmail.com
Include:
- Order Number
- Product Name
- Reason for Return
Refunds
Approved refunds will be processed back to the original payment method within 5-10 business days after inspection.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 7 days of delivery.